"Your ideas for new marketing points were concepts that would make Tempest Company and its' people do better!

Before the series of meetings were over with the key personnel, we were implementing some of the points in what was to become our new marketing plan. I can definitely attribute $100,000 of new billings to the ideas and concepts generated in these meetings - before your assignment was even complete!"

Don L. Short, II, FCPE
President
Tempest Company
Omaha, NE

 

PQS Construction Best Practices Coaching

 

PQS KICK-OFF Coaching Session #1 Agenda (4 – 5 hours in length)

  • Attendees = all PMs, Supervisors, Foremen, and Field Teammates
  • Start at 7 a.m. or later if a rainy day, bringing rolls, bagels, and fruit to the site
  • Hold on-site at your location or off-site at a restaurant with a private room or at the local Chamber of Commerce office

Agenda

  • Welcome & introductions
  • Opening Comments by President or Operations Leader
  • Share a list of Best Practices Coaching Objectives
  • DVD highlights of a record-setting championship bowl game
  • De-brief of a powerful book containing key principles (each participant receives in advance)
  • DVD highlights of a famous coach’s book
  • De-brief key points from that famous coach’s DVD (focus on performance feedback)
  • Small teams create list of measurements in Productivity, Quality, and Safety
  • Discuss Mark recording at your shop & then a construction site on a “good productive day”
  • Teams create outline & specific best practice actions your team wants Mark to record at the shop and construction site
  • De-brief today for positives and ideas for improvement

Good working day, record at the shop & the construction sites (6-8 hours)
Mark follows the recommended outline and captures footage at your shop:

  • Acquiring needed tools / equipment check-out procedures
  • Acquiring needed product orders for delivery
  • Equipment safety check
  • Completion of all Checklists
  • Daily Kick-Off Meeting and sharing today’s vision until jobs are completed
  • Safety Tool Box talk (if done today)
  • Material staging for loading process

Mark follows the recommended outline and captures footage at Construction Site:

  • Parking of all vehicles to allow full access of deliveries
  • Communication with Customer contact
  • Productivity check points
  • Quality check points (build quality in to reduce or eliminate punch list)
  • Safety check points (maximize days without recordable accident & lower Mod Rate, no damage done at Customer location, etc.)
  • End of day close down process, securing of tools and equipment, and providing information about needed equipment repairs or maintenance
  • Your firm should provide a spokesman who can stand beside the video camera and verbalize the key points of quality, productivity, & safety being built into your project

Shop and Construction Site Tapes Converted to DVD (8 – 12 hours)

  • Mark works with 3rd party expert to convert to DVD format
  • DVD will include a Table of Contents with specific title for each scope of work being done

Coaching Session #2, Judge our own performance agenda (4 – 5 hours)

Agenda

  • Welcome & introductions
  • Opening Comments by President or Operations Leader
  • Review our list of PQS Best Practices Coaching Objectives
  • DVD highlights of 1996 Fiesta Bowl (NU Huskers 62, FL Gators 24)
  • Review Faith In the Game key points
  • Review DVD key points of Coach Tom Osborne’s Faith In The Game
  • Review Judging Criteria (Productivity, Quality, & Safety) established during the first session (or create it if short on time during Coaching Session #1)
  • Actual Shop & Construction Jobsite footage is judged using an Objective Judging Form customized to YOUR company and participants! (watch 20 minutes with 20 minutes of positive comments AND ideas for improvement)
  • Small teams hone a list of Productivity, Quality, and Safety measurements to be used by all teammates at the shop and construction sites starting tomorrow!
  • De-brief the list of Productivity, Quality, and Safety measurements and acquire a consensus agreement from all participants that they will use them in the future.
  • De-brief today’s PQS coaching session for positives and ideas for improvement